Employee Training
Custom tailored employee training programs providing your teams with skills, knowledge and abilities to perform, sell and positivity represent your business on the frontline
Customer Experience Training
Skill up your teams to be able to offer exceptional, "wow" end-to-end experiences at every consumer touchpoint growing positive business representation on your frontlines. Let customer experience and service be your competitive advantage in the market place
Sales Fundamentals Training
Skill up your teams with sales training to influence the consumer growing your business revenue and results. Proper sales training enables teams to present and negotiate with the consumer resulting in a sale, or strong promising lead.
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Content Overview:
+ Preparation
+ Approach
+ Presentation
+ Closing and handling objections
+ Closing and follow-up
Solution + Lifestyle Sales Training
Do you have multiple, bundled products to sell? Lifestyle Selling skills are the answers.
Lifestyle selling is about presenting the consumer with a multi-product and/or service solution going beyond the single sale transaction. This selling approach arms team with the ability to deep dive into the consumers life, understand their day-to-day by asking targeted questions and presenting back a well-round, multiple product solution vs. a single product sale.
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Content Overview:
+ Regular selling vs. solution selling
+ Building connections aging trust to sell for lifestyle solution needs
+ Consumer lifestyle needs analysis
+ Lifestyle sales presentation
+ Close and handling objections
+ Close and follow-up
Leadership Training
Build effective leaders who will drive your business and teams forward on your behalf.
Leadership Skills arm your management teams with needed skills to lead effectively while driving the business and it's people forward in a positive way. Leadership training widens the thinking abilities and help leaders think critically, creatively, innovatively and most importantly for the positive of you business in general.
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Content Overview:
+ Business fundamentals
+ Leadership defined
+ Leadership fundamentals:​
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Being a Professional Leader
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Building Relationships & Team Culture
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Attention to Detail
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Problem Solving & Decision Making
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Delegation Skills
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Communication
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Coaching Skills
New Hire Onboarding
Set your new hires up for success and give them the ability to perform upon hire.
Onboarding training is essential for new hires to help them adjust quickly to the social and performance aspect of their job so they can become productive, contributing members of the business while positively representing your brand to the consumer.
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Content Overview:
+ Business brand
+ Customer experience and service standards
+ Product and service knowledge and benefits
+ Selling and upselling skills
+ Process, operation and systems skills
+ Code of conduct